Polityka zwrotu kosztów
CALVINEA 30-Day Return Policy
At CALVINEA, your satisfaction is our priority.
If you're not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.
Returns
To be eligible for a return, please ensure:
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Your return request is submitted within 30 days of receiving your order.
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The item is unused, unwashed, and in original condition, with tags and packaging intact.
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Items marked as final sale, clearance, or non-returnable cannot be returned.
How to Initiate a Return
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Email us at info@calvinea.com with your order number and reason for return.
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We will provide return instructions, including packaging and tracking guidance.
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Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
Important:
Return shipping costs are the customer’s responsibility unless the return is due to a defect or an error from our side.
Refunds
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Approved refunds will be issued to your original payment method within 3–5 business days after we receive the returned item.
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Shipping fees (if charged) are non-refundable.
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If a return is rejected (due to wear, damage, or missing packaging), the item will be sent back to you without a refund.
Exchanges
We do not offer direct exchanges at this time.
If you need a different size or color, please return your item and place a new order.
Return Address
Consignee: Kong Zhehui
Return Address:
Sun Moon Star City Business Center
No. 1138, Changjiang South Road
Kunshan City, Suzhou City, Jiangsu Province
Country: China
Please include your order number inside the package to ensure correct processing.
If you have any questions or need assistance, feel free to reach us at info@calvinea.com
Thank you for choosing CALVINEA — we’re here to make sure you love what you wear!