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CALVINEA Privacy Policy

CALVINEA (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when using our website and services.

1. Information We Collect

When you use our website [calvinea.com], we may collect the following types of information:

a. Personal Information

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely via third-party gateways—CALVINEA does not store full payment details)

b. Automatically Collected Information

IP address
Browser type and version
Pages visited and time spent on the website
Device type and operating system
Cookies and tracking technologies

2. How We Use Your Information

We use the information collected to:

Process, confirm, and fulfill your orders
Communicate with you about purchases, returns, tracking, or support inquiries
Send marketing emails (only if you opt in)
Improve website functionality and customer experience
Prevent fraud and protect account security
Comply with legal, financial, and regulatory requirements

3. Sharing of Information

We do not sell your personal information.
We may share your data with carefully selected third parties solely to operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers to deliver your order
Email marketing platforms (only if you subscribed)
Analytics services such as Google Analytics
Customer support tools (if applicable)

All third-party service providers are required to keep your data secure and use it only for the purpose for which it was provided.

4. Data Retention

We retain your personal information as long as necessary to:

Provide our services
Complete orders and returns
Meet legal and accounting requirements
Resolve disputes and enforce agreements

You may request the deletion of your information at any time by contacting us at info@calvinea.com

5. Your Rights (EU/EEA Customers)

If you are located in the EU or EEA, you have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for email marketing or other processing activities
File a complaint with your local Data Protection Authority

6. Cookies

Our website uses cookies to:

Enable essential website functionality
Analyze performance and traffic
Personalize your shopping experience
Improve marketing and content relevance

You may control cookie preferences through your browser settings.
For further details, refer to our separate Cookie Policy (if applicable).

7. Security

We take security very seriously and use industry-standard safeguards, including:

SSL encryption
Secure third-party payment gateways
Access-controlled systems
Regular monitoring and security updates

Despite these measures, no system can guarantee 100% security.

8. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Effective Date.”
We encourage you to review the policy regularly.

9. Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact us:

Email: info@calvinea.com

Website: www.calvinea.com

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